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FAQ

What payment methods does topjerseyfactory.com accept?

A:  accepts Visa, MasterCard, Visa Electron, MC Maestro, Direct Debit and Paypal. For first time customers please make sure to place your order to your billing address of your credit card or we will deny your transaction. After payment is competed, buyer needs to contact us immediately on the same day through email if buyer needs their item to be shipped to a different address. 

Q: What is the deal with free shipping?

A: Free shipping :  We use free shipping ( if order over 10 pcs jerseys )as a method to promote our business.

Q: Where I can track the tracking number we emailed to you ?

UPS  -  http://www.ups.com

DHL  -  http://www.dhl.com

USPS - http://www.usps.com

EMS  -  http://www.ems.com.cn

Q: How long does it take for my product to arrive?

A: Depending on your location, delivery would take approximately 5-7 business days.

For all orders, delivery is 100% guaranteed ? if you have any questions with regards to an order you placed, please dont hesitate to contact us.

Q: I don't see my question. What should I do?

A: Please email us and we will be more than happy to help you with any concerns. Thanks

Returns & Exchanges:
We are confident of our top product quality and excellent customer service, our customers will simply be satisfied with their purchases by us.

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